Following the recent service disruption and downtime with Sage Drive, Sage have some important changes to Sage 50 Accounts which are now available via your software. Please click Help > Check for Updates within your software and follow the on-line instructions. Don’t forget to close all other Sage software AND any Excel spreadsheets before starting your installation process.
If you have Sage installed on multiple computers either networked in house or at multiple locations then you will need to run this update on ALL your machines before you can access data once one machine has been updated.
Sage have a useful YouTube walk through guide available with download and installation instructions here :
If you are unable to download the update direct from the software, then you always browse to the Sage Website and download the update manually from the Sage Accounts Downloads and Updates page.
Once you have updated your program the version number listed in Help > About should be 18.104.22.168 which shows you are fully up to date.
If you are still experiencing difficulties and you do not have Sage Cover then Alison or Paul at SIlicon Bullet would be happy to offer assistance.