- Two-Factor Authentication For Sage Accounts March 18, 2024Sage recently announced two-factor authentication to enhance protection against cyber threats ...
- Be Careful Who You Call For IT Support March 11, 2024If you have a problem with your computer and need help, be really careful who you call for IT support ...
- Getting Ready for Your Payroll Year End March 4, 2024As a bookkeeper, the end of the tax year can be a busy and overwhelming time so it's important to be well-prepared ...
- Xero Has Updated Its Terms Of Service February 26, 2024Xero has updated their Terms of Use which will affect UK-based users as they're integrating more closely with Stripe ...
- Limited Company Expenses: What Can You Claim? February 19, 2024If you have a new business it can be confusing to know what limited company expenses you are permitted to claim ...
Silicon Bullet Reviews
Fantastic service yet again!! Can not fault the advise and service both on the business level and most recently on a personal level, with access support on an old laptop.
J10parker12
1709125566
Another great hand holding session with Alison learning more time saving Sage tips! Alison is my go-to for help with all my bookkeeping queries. She is very knowledgeable and patient, explaining everything in a very clear way. Thank you Alison!
Nicola Moody
1705587438
Great experience with Alison today. Our Xero problem solved and new files created within 30 minutes - just what we needed. Many thanks Alison
Jane Hurn
1704302157
I called yesterday for some advice and Alison yet again provided us with what we needed quickly and explained it very well for myself and my staff! Highly recommended
jake slinn
1704280699
Alison has gone above and beyond with training and supporting myself with the use of Xero. Alison's knowledge and patience is second to none. I really can not recommend Alison enough, and I know that she will be happy to support in the future at the drop of a hat. Thank you Alison.
Lauren Durrant
1698319875
Like many coaches and consultants I rely on the internet to work with my clients. So when my computer wouldn't recognise any microphone it was something that had to be fixed quickly. My usual source of help admitted to being out of her depth and put me in touch with Paul at Silicon Bullet. I was impressed with his speed of response and the fact that he had researched the issue before contacting me. In no time flat he had fixed the issue and I was up and running again with minor inconvenience to me I will certainly use him again and recommend his services to you.
Jacky Sherman
1698231372
Alison has been tremendous with training and supporting us on our Xero learning experience. Her patience with both myself and my assistant has been more than we could have wished for. I highly recommend Silicon Bullet.
david barratt
1696330761
I was recommended to Paul at Silicon Bullet and was so grateful for the very professional help and advice he gave me when I had a problem with my home computer. He was extremely thorough in finding the problems and fixing them. He also ensured my giving my computer an MOT, that everything else worked as it should too.
Douglas Newton
1695739564
As a micro business any sort of laptop malfunction is a disaster - if my laptop isn't working I can't earn money! When my battery completely failed I reached out to social media in a total panic for a local tech super hero and was flooded with recommendations for Paul. I contacted him immediately and he had me sorted and back up and running the same day. A really lovely man who clearly knows his stuff and is an expert in all things technology. Couldn't recommend him more highly for any of your IT needs. Thank you Paul for saving the day!
Emma Courtney
1688798963
Paul helped me by getting me back on my MacBook Air after my son decided to download the new IOS for it and left me with nothing! In just over an hour he had done all the necessary work and showed me how to use it. Then after I tried to get onto an app I needed for work, and was told the devise was not compatible (too old) he went the extra mile by finding out how I could do this without having to buy an upgraded model - contacted the provider in the UK for information. Really friendly service and one I won’t hesitate to use again. So lovely to deal with knowledgeable people who do not speak down to you when you’re a technological numpty like me. Thank you
vivien robson
1687284949
Alison really is amazing and knows her stuff. Strongly recommend her services if you want to build your confidents with bookkeeping.
Ellen Bousfield
1676634345
Fantastic experience throughout. Only made contact on Sunday. By Monday evening, the issue had been resolved. Felt fully involved with the process throughout - very high level of advice and options given and discussed. Would highly reccomend to anyone needed laptop/computer repair. Thanks Paul!
martingallop
1670937354
Amazing service! I dropped an external hard drive that was ‘not being recognised’ in to Paul in the morning, within hours had a diagnosis and solution, resulting in a now working hard drive! Super pleased!
sa x
1665509938
We contacted Alison for help with our payroll software. She provided excellent advice and patiently went through the system with us to resolve the issues. We now have a payroll system that is easier to use and reconciled to remove historic errors. We would highly recommend Silicon Bullet for training and help with issues you may be experiencing.Chris Akrill, Director, Town Planning Services
Chris Akrill
1661336345
We had an issue with postponed VAT and Alison and team were fantastic. They held our hand through the all the entry work and now we're ready to do ourselves moving forward. Thank you
Joe Alexander
1659008791
Silicon Bullet are a fantastic company dealing with many different aspects of computer and software programs. Coming from a verbal recommendation they are a highly professional team. Alison has given us the best ongoing sage training at our own pace. Paul who deals with the technical side has resolved our issues successfully and promptly.We give them a big 10/10 for being friendly approachable and efficient with ongoing services.
New City Refrigeration
1654865730
I have had a couple of hand holding meetings with Alison, and she is amazing. I wouldn't have been able to take a client on if I didn't have her help. She is very friendly, explains thing in a clear manner, and she makes you feel comfortable asking any question which you might feel you should already know. I would highly recommend.
Jane Roche
1650977060
We found Paul recommended on our local village Facebook site. We had a major issue with a fairly new Acer laptop which refused to boot up after a Windows update, there was absolutely nothing we could do to solve the issue ourselves. We contacted Paul and arranged to drop of the computer to him, he not only fixed the issue but updated it to Windows 11 and changed the system to speed up the computer. It was all done in a couple of hours. Excellent service and a very pleasant experience.
ann stewart-baker
1650654053
Paul fixed, updated and upgraded by laptop and my desktop. Solved a problem with Outlook that had foxed many other "experts". Prompt, kept me in the loop as the repair progressed and the outcomes for both machines are brilliant. Thank you Paul.
John Sorrell
1630499192
Alison really helped me when I needed it most. As a freelancer working from home on my own I can sometimes get a bit stuck and don't have anyone to talk things through with. I can't tell you what a relief it is to know that I now have Alison on my side! She is so friendly and kind as well as knowledgeable and professional, I would hesitate to recommend her - especially if, like me, you are relatively new to the profession.
Amy Watkins
1630487935
I found Alison after watching her very helpful YouTube videos, she helped me resolve the issues I was having very quickly and efficiently. Thank you for your time, it's much appreciated. Would recommend to anyone with Sage who needs help and training.
Kayleigh Dunleavey
1628598356
Yet again Alison got me out of strife with the Sage Drive. Had technical problems after having to reconnect to the sage drive after moving my main site. Alison connected to both my machines and worked her magic so I was up an running again. Stress levels can now go back to normal. Thanks Alison, I owe you a big batch of tiffin :)
MD Autocare
1622123228
I was recommended to Paul Mead of Silicon Bullet Ltd via my village Facebook post I made - where I asked for technical computer help. I had a problem concerning no sound from my computer speakers. I could watch training videos but not hear the speakers talking. After much investigation, Paul found the problem and fixed it. He also gave me some technical advice which was very helpful. The following day Paul rang me as a follow up to check all was working ok. Therefore, I have no hesitation in recommending Silicon Bullet Ltd.
Douglas Newton
1620379764
I am a bookkeeper in Ashtead. Alison is a wonderful person who spoke to me today about networking groups and how to get clients. It really gave me confidence. I am really pleased to speak to her today. Thanks a ton for that.
Priya Gadre
1617966854
I called Alison Mead as recommended by my childminder Anita Marshall-Dowe. She was very reassuring, confident and knows her trade well. She helped me with my first tax return advice and her professionalism and friendliness were wonderful. Now I have clear steps to follow and I feel less worried and more at ease with the whole process. Thank you Alison. I shall definitely call again as you were just what I needed. All the best. Anna Sellers Speech and Language therapist at Anna-speech-and-language.co.uk
Anna Murdoch
1614694932
Alison helped me with some questions in relation of Payroll. She was accessible, knowledgeable and really helpful.
Morena Russell
1612949857
I had an instant response from Paul. Some old legacy software started causing an issue, and within 10 minutes of me contacting Silicon Bullet, Paul had remoted in to my laptop and fixed the issue. Fantastic service
Ian Morgan
1610547168
Debbie Zammett
1607319077
Paul helped us out with a number of IT issues that have needed resolving quickly. Always provides exellent value with a professional service and great advice.
QRB Bookings
1604066945
Paul was amazingly helpful for me and my mum. During the lockdown we put out a plea for help on a local facebook page as we had some internet issues and the team kindly came to our rescue. Their advice was bang on the nose and were very informative. Our issue is now resolved, we cant thank you enough, if this is how they do business then we highly recommend.
TFA
1588072907
Wonderful and professional service. I was amazed at the efficiency and speed Alison sorted my zoom issue and ,in addition to that, restored my screen layout : all done remotely which, in the current climate of social distancing, was fantastic.I fully recommend Silicon Bullet in Hartwell.
Loredana Harley
1587721405
Alison is a great teacher! I have no hesitation in recommending her services.
Claire Steers
1587127337
Excellent service from Paul . A very very knowledgable affable IT Technician who offers sound advice and thorough maintenance and repair. An honest guy. Highly recommended.
David P
1570992094
Alison is a true professional in her field and is an excellent trainer on cloud accounting. She explains everything clearly and advices on best practice.I highly recommend her services, don't hesitate just go ahead and book her!
Shelley Tsur
1566052256
Have used Paul and Alison's services for a number of year, excellent support, very knowledgeable with any IT or Sage issues - recently used Alison to file my first MTD Vat return and service was as good as ever, many thanks
Louise Fiske
1563795386
5* Review for Paul Mead from Silicon Bullet. He offers fantastic IT support and comes very highly recommended. Whether you are looking for a new laptop OR IT support delivered with patience & easy to understand language, look no further than Silicon Bullet. Paul has been my IT go-to for several months and is a must have in your contact list! Thank You Paul for sorting my new laptop this week AND going the extra mile/s to deliver such great service.
RACHAEL WOOD
1552781248
Great service - simple and straight forward
Pam Connolly
1547125510
Very clear guidance, loads of patience & a good knowledge of accounting is what I received from Alison. My Accountant closed her business so I was left with fining another one I could trust or take the plunge & do it myself. I decided on the latter as I am a Sole Trader with a small turnover. I turned to Alison to guide me through the Wave Accounting system. I had a session where she talked me through the system & had a go at it myself. It was a confidence issue for me & Alison was great. I have tried the new system on my own & am managing it well which shows how well I was taught. Thank you Alison.
IVY work life balance COACHING
1528733916
Alison's knowledge of Xero is fantastic, and she's always so cheerful and helpful, even when she's ill!
Paul Drake
1519231351
Thank you so much for your help Alison! I would highly recommend Silicon Bullet Ltd - fixed my data file very promptly!
Esha Gungadin
1499066290
Thank you so much Alison for your excellent service you provided me regarding the Forever products
Ani C Moore
1496257023
I came across Alison's company last year through a Google search when I was looking for a Sage Accounts trainer. I found Alison to have a thorough understanding of the subject and she is able to convey that knowledge professionally but in a way in which I, as a newcomer to bookkeeping, could easily understand. Alison is extremely personable, very patient and always contactable if I have a problem I don’t know how to resolve. I would have no hesitation in recommending Alison's services.
PlanetAidUK
1437057498
Alison from Silcon Bullet spent 3 very enlightening hours with us yesterday in our office. We have all learnt a lot but more than that we are all more confident to try and explore new things today. Thank you Alison for sharing your amazing knowledge with us and at a level we were able to understand. A very pleasant and rewarding way to spend a morning and one from which us Sage users in our office have benefitted enormously. Falcon International Bags Ltd Northampton (Shirley)
shirley davies
1434714892
‹
›
J10parker12
1709125566
Fantastic service yet again!! Can not fault the advise and service both on the business level and most recently on a personal level, with access support on an old laptop. Nicola Moody
1705587438
Another great hand holding session with Alison learning more time saving Sage tips! Alison is my go-to for help with all my bookkeeping queries. She is very knowledgeable and patient, explaining everything in a very clear way. Thank you Alison! Jane Hurn
1704302157
Great experience with Alison today. Our Xero problem solved and new files created within 30 minutes - just what we needed. Many thanks Alison jake slinn
1704280699
I called yesterday for some advice and Alison yet again provided us with what we needed quickly and explained it very well for myself and my staff! Highly recommended Lauren Durrant
1698319875
Alison has gone above and beyond with training and supporting myself with the use of Xero. Alison's knowledge and patience is second to none. I really can not recommend Alison enough, and I know that she will be happy to support in the future at the drop of a hat. Thank you Alison. Jacky Sherman
1698231372
Like many coaches and consultants I rely on the internet to work with my clients. So when my computer wouldn't recognise any microphone it was something that had to be fixed quickly. My usual source of help admitted to being out of her depth and put me in touch with Paul at Silicon Bullet. I was impressed with his speed of response and the fact that he had researched the issue before contacting me. In no time flat he had fixed the issue and I was up and running again with minor inconvenience to me I will certainly use him again and recommend his services to you. david barratt
1696330761
Alison has been tremendous with training and supporting us on our Xero learning experience. Her patience with both myself and my assistant has been more than we could have wished for. I highly recommend Silicon Bullet. Douglas Newton
1695739564
I was recommended to Paul at Silicon Bullet and was so grateful for the very professional help and advice he gave me when I had a problem with my home computer. He was extremely thorough in finding the problems and fixing them. He also ensured my giving my computer an MOT, that everything else worked as it should too. Emma Courtney
1688798963
As a micro business any sort of laptop malfunction is a disaster - if my laptop isn't working I can't earn money! When my battery completely failed I reached out to social media in a total panic for a local tech super hero and was flooded with recommendations for Paul. I contacted him immediately and he had me sorted and back up and running the same day. A really lovely man who clearly knows his stuff and is an expert in all things technology. Couldn't recommend him more highly for any of your IT needs. Thank you Paul for saving the day! vivien robson
1687284949
Paul helped me by getting me back on my MacBook Air after my son decided to download the new IOS for it and left me with nothing! In just over an hour he had done all the necessary work and showed me how to use it. Then after I tried to get onto an app I needed for work, and was told the devise was not compatible (too old) he went the extra mile by finding out how I could do this without having to buy an upgraded model - contacted the provider in the UK for information. Really friendly service and one I won’t hesitate to use again. So lovely to deal with knowledgeable people who do not speak down to you when you’re a technological numpty like me. Thank you Ellen Bousfield
1676634345
Alison really is amazing and knows her stuff. Strongly recommend her services if you want to build your confidents with bookkeeping. martingallop
1670937354
Fantastic experience throughout. Only made contact on Sunday. By Monday evening, the issue had been resolved. Felt fully involved with the process throughout - very high level of advice and options given and discussed. Would highly reccomend to anyone needed laptop/computer repair. Thanks Paul! sa x
1665509938
Amazing service! I dropped an external hard drive that was ‘not being recognised’ in to Paul in the morning, within hours had a diagnosis and solution, resulting in a now working hard drive! Super pleased! Chris Akrill
1661336345
We contacted Alison for help with our payroll software. She provided excellent advice and patiently went through the system with us to resolve the issues. We now have a payroll system that is easier to use and reconciled to remove historic errors. We would highly recommend Silicon Bullet for training and help with issues you may be experiencing.Chris Akrill, Director, Town Planning Services Joe Alexander
1659008791
We had an issue with postponed VAT and Alison and team were fantastic. They held our hand through the all the entry work and now we're ready to do ourselves moving forward. Thank you New City Refrigeration
1654865730
Silicon Bullet are a fantastic company dealing with many different aspects of computer and software programs. Coming from a verbal recommendation they are a highly professional team. Alison has given us the best ongoing sage training at our own pace. Paul who deals with the technical side has resolved our issues successfully and promptly.We give them a big 10/10 for being friendly approachable and efficient with ongoing services. Jane Roche
1650977060
I have had a couple of hand holding meetings with Alison, and she is amazing. I wouldn't have been able to take a client on if I didn't have her help. She is very friendly, explains thing in a clear manner, and she makes you feel comfortable asking any question which you might feel you should already know. I would highly recommend. ann stewart-baker
1650654053
We found Paul recommended on our local village Facebook site. We had a major issue with a fairly new Acer laptop which refused to boot up after a Windows update, there was absolutely nothing we could do to solve the issue ourselves. We contacted Paul and arranged to drop of the computer to him, he not only fixed the issue but updated it to Windows 11 and changed the system to speed up the computer. It was all done in a couple of hours. Excellent service and a very pleasant experience. John Sorrell
1630499192
Paul fixed, updated and upgraded by laptop and my desktop. Solved a problem with Outlook that had foxed many other "experts". Prompt, kept me in the loop as the repair progressed and the outcomes for both machines are brilliant. Thank you Paul. Amy Watkins
1630487935
Alison really helped me when I needed it most. As a freelancer working from home on my own I can sometimes get a bit stuck and don't have anyone to talk things through with. I can't tell you what a relief it is to know that I now have Alison on my side! She is so friendly and kind as well as knowledgeable and professional, I would hesitate to recommend her - especially if, like me, you are relatively new to the profession. Kayleigh Dunleavey
1628598356
I found Alison after watching her very helpful YouTube videos, she helped me resolve the issues I was having very quickly and efficiently. Thank you for your time, it's much appreciated. Would recommend to anyone with Sage who needs help and training. MD Autocare
1622123228
Yet again Alison got me out of strife with the Sage Drive. Had technical problems after having to reconnect to the sage drive after moving my main site. Alison connected to both my machines and worked her magic so I was up an running again. Stress levels can now go back to normal. Thanks Alison, I owe you a big batch of tiffin :) Douglas Newton
1620379764
I was recommended to Paul Mead of Silicon Bullet Ltd via my village Facebook post I made - where I asked for technical computer help. I had a problem concerning no sound from my computer speakers. I could watch training videos but not hear the speakers talking. After much investigation, Paul found the problem and fixed it. He also gave me some technical advice which was very helpful. The following day Paul rang me as a follow up to check all was working ok. Therefore, I have no hesitation in recommending Silicon Bullet Ltd. Priya Gadre
1617966854
I am a bookkeeper in Ashtead. Alison is a wonderful person who spoke to me today about networking groups and how to get clients. It really gave me confidence. I am really pleased to speak to her today. Thanks a ton for that. Anna Murdoch
1614694932
I called Alison Mead as recommended by my childminder Anita Marshall-Dowe. She was very reassuring, confident and knows her trade well. She helped me with my first tax return advice and her professionalism and friendliness were wonderful. Now I have clear steps to follow and I feel less worried and more at ease with the whole process. Thank you Alison. I shall definitely call again as you were just what I needed. All the best. Anna Sellers Speech and Language therapist at Anna-speech-and-language.co.uk Morena Russell
1612949857
Alison helped me with some questions in relation of Payroll. She was accessible, knowledgeable and really helpful. Ian Morgan
1610547168
I had an instant response from Paul. Some old legacy software started causing an issue, and within 10 minutes of me contacting Silicon Bullet, Paul had remoted in to my laptop and fixed the issue. Fantastic service Debbie Zammett
1607319077
QRB Bookings
1604066945
Paul helped us out with a number of IT issues that have needed resolving quickly. Always provides exellent value with a professional service and great advice. TFA
1588072907
Paul was amazingly helpful for me and my mum. During the lockdown we put out a plea for help on a local facebook page as we had some internet issues and the team kindly came to our rescue. Their advice was bang on the nose and were very informative. Our issue is now resolved, we cant thank you enough, if this is how they do business then we highly recommend. Loredana Harley
1587721405
Wonderful and professional service. I was amazed at the efficiency and speed Alison sorted my zoom issue and ,in addition to that, restored my screen layout : all done remotely which, in the current climate of social distancing, was fantastic.I fully recommend Silicon Bullet in Hartwell. Claire Steers
1587127337
Alison is a great teacher! I have no hesitation in recommending her services. David P
1570992094
Excellent service from Paul . A very very knowledgable affable IT Technician who offers sound advice and thorough maintenance and repair. An honest guy. Highly recommended. Shelley Tsur
1566052256
Alison is a true professional in her field and is an excellent trainer on cloud accounting. She explains everything clearly and advices on best practice.I highly recommend her services, don't hesitate just go ahead and book her! Louise Fiske
1563795386
Have used Paul and Alison's services for a number of year, excellent support, very knowledgeable with any IT or Sage issues - recently used Alison to file my first MTD Vat return and service was as good as ever, many thanks RACHAEL WOOD
1552781248
5* Review for Paul Mead from Silicon Bullet. He offers fantastic IT support and comes very highly recommended. Whether you are looking for a new laptop OR IT support delivered with patience & easy to understand language, look no further than Silicon Bullet. Paul has been my IT go-to for several months and is a must have in your contact list! Thank You Paul for sorting my new laptop this week AND going the extra mile/s to deliver such great service. IVY work life balance COACHING
1528733916
Very clear guidance, loads of patience & a good knowledge of accounting is what I received from Alison. My Accountant closed her business so I was left with fining another one I could trust or take the plunge & do it myself. I decided on the latter as I am a Sole Trader with a small turnover. I turned to Alison to guide me through the Wave Accounting system. I had a session where she talked me through the system & had a go at it myself. It was a confidence issue for me & Alison was great. I have tried the new system on my own & am managing it well which shows how well I was taught. Thank you Alison. Paul Drake
1519231351
Alison's knowledge of Xero is fantastic, and she's always so cheerful and helpful, even when she's ill! Esha Gungadin
1499066290
Thank you so much for your help Alison! I would highly recommend Silicon Bullet Ltd - fixed my data file very promptly! Ani C Moore
1496257023
Thank you so much Alison for your excellent service you provided me regarding the Forever products PlanetAidUK
1437057498
I came across Alison's company last year through a Google search when I was looking for a Sage Accounts trainer. I found Alison to have a thorough understanding of the subject and she is able to convey that knowledge professionally but in a way in which I, as a newcomer to bookkeeping, could easily understand. Alison is extremely personable, very patient and always contactable if I have a problem I don’t know how to resolve. I would have no hesitation in recommending Alison's services. shirley davies
1434714892
Alison from Silcon Bullet spent 3 very enlightening hours with us yesterday in our office. We have all learnt a lot but more than that we are all more confident to try and explore new things today. Thank you Alison for sharing your amazing knowledge with us and at a level we were able to understand. A very pleasant and rewarding way to spend a morning and one from which us Sage users in our office have benefitted enormously. Falcon International Bags Ltd Northampton (Shirley) ×
Who are Silicon Bullet?
Silicon Bullet Reviews - click badges below to see more detail
Google Rating
5.0
Based on 43 reviews
Silicon Bullet Ltd
5.0
J10parker12
1709125566
Fantastic service yet again!! Can not fault the advise and service both on the business level and most recently on a personal level, with access support on an old laptop.
Nicola Moody
1705587438
Another great hand holding session with Alison learning more time saving Sage tips! Alison is my go-to for help with all my bookkeeping queries. She is very knowledgeable and patient, explaining everything in a very clear way. Thank you Alison!
Jane Hurn
1704302157
Great experience with Alison today. Our Xero problem solved and new files created within 30 minutes - just what we needed. Many thanks Alison
jake slinn
1704280699
I called yesterday for some advice and Alison yet again provided us with what we needed quickly and explained it very well for myself and my staff! Highly recommended
Lauren Durrant
1698319875
Alison has gone above and beyond with training and supporting myself with the use of Xero. Alison's knowledge and patience is second to none. I really can not recommend Alison enough, and I know that she will be happy to support in the future at the drop of a hat. Thank you Alison.
Jacky Sherman
1698231372
Like many coaches and consultants I rely on the internet to work with my clients. So when my computer wouldn't recognise any microphone it was something that had to be fixed quickly. My usual source of help admitted to being out of her depth and put me in touch with Paul at Silicon Bullet. I was impressed with his speed of response and the fact that he had researched the issue before contacting me. In no time flat he had fixed the issue and I was up and running again with minor inconvenience to me I will certainly use him again and recommend his services to you.
david barratt
1696330761
Alison has been tremendous with training and supporting us on our Xero learning experience. Her patience with both myself and my assistant has been more than we could have wished for. I highly recommend Silicon Bullet.
Douglas Newton
1695739564
I was recommended to Paul at Silicon Bullet and was so grateful for the very professional help and advice he gave me when I had a problem with my home computer. He was extremely thorough in finding the problems and fixing them. He also ensured my giving my computer an MOT, that everything else worked as it should too.
Emma Courtney
1688798963
As a micro business any sort of laptop malfunction is a disaster - if my laptop isn't working I can't earn money! When my battery completely failed I reached out to social media in a total panic for a local tech super hero and was flooded with recommendations for Paul. I contacted him immediately and he had me sorted and back up and running the same day. A really lovely man who clearly knows his stuff and is an expert in all things technology. Couldn't recommend him more highly for any of your IT needs. Thank you Paul for saving the day!
vivien robson
1687284949
Paul helped me by getting me back on my MacBook Air after my son decided to download the new IOS for it and left me with nothing! In just over an hour he had done all the necessary work and showed me how to use it. Then after I tried to get onto an app I needed for work, and was told the devise was not compatible (too old) he went the extra mile by finding out how I could do this without having to buy an upgraded model - contacted the provider in the UK for information. Really friendly service and one I won’t hesitate to use again. So lovely to deal with knowledgeable people who do not speak down to you when you’re a technological numpty like me. Thank you
Ellen Bousfield
1676634345
Alison really is amazing and knows her stuff. Strongly recommend her services if you want to build your confidents with bookkeeping.
martingallop
1670937354
Fantastic experience throughout. Only made contact on Sunday. By Monday evening, the issue had been resolved. Felt fully involved with the process throughout - very high level of advice and options given and discussed. Would highly reccomend to anyone needed laptop/computer repair. Thanks Paul!
sa x
1665509938
Amazing service! I dropped an external hard drive that was ‘not being recognised’ in to Paul in the morning, within hours had a diagnosis and solution, resulting in a now working hard drive! Super pleased!
Chris Akrill
1661336345
We contacted Alison for help with our payroll software. She provided excellent advice and patiently went through the system with us to resolve the issues. We now have a payroll system that is easier to use and reconciled to remove historic errors. We would highly recommend Silicon Bullet for training and help with issues you may be experiencing.Chris Akrill, Director, Town Planning Services
Joe Alexander
1659008791
We had an issue with postponed VAT and Alison and team were fantastic. They held our hand through the all the entry work and now we're ready to do ourselves moving forward. Thank you
New City Refrigeration
1654865730
Silicon Bullet are a fantastic company dealing with many different aspects of computer and software programs. Coming from a verbal recommendation they are a highly professional team. Alison has given us the best ongoing sage training at our own pace. Paul who deals with the technical side has resolved our issues successfully and promptly.We give them a big 10/10 for being friendly approachable and efficient with ongoing services.
Jane Roche
1650977060
I have had a couple of hand holding meetings with Alison, and she is amazing. I wouldn't have been able to take a client on if I didn't have her help. She is very friendly, explains thing in a clear manner, and she makes you feel comfortable asking any question which you might feel you should already know. I would highly recommend.
ann stewart-baker
1650654053
We found Paul recommended on our local village Facebook site. We had a major issue with a fairly new Acer laptop which refused to boot up after a Windows update, there was absolutely nothing we could do to solve the issue ourselves. We contacted Paul and arranged to drop of the computer to him, he not only fixed the issue but updated it to Windows 11 and changed the system to speed up the computer. It was all done in a couple of hours. Excellent service and a very pleasant experience.
John Sorrell
1630499192
Paul fixed, updated and upgraded by laptop and my desktop. Solved a problem with Outlook that had foxed many other "experts". Prompt, kept me in the loop as the repair progressed and the outcomes for both machines are brilliant. Thank you Paul.
Amy Watkins
1630487935
Alison really helped me when I needed it most. As a freelancer working from home on my own I can sometimes get a bit stuck and don't have anyone to talk things through with. I can't tell you what a relief it is to know that I now have Alison on my side! She is so friendly and kind as well as knowledgeable and professional, I would hesitate to recommend her - especially if, like me, you are relatively new to the profession.
Kayleigh Dunleavey
1628598356
I found Alison after watching her very helpful YouTube videos, she helped me resolve the issues I was having very quickly and efficiently. Thank you for your time, it's much appreciated. Would recommend to anyone with Sage who needs help and training.
MD Autocare
1622123228
Yet again Alison got me out of strife with the Sage Drive. Had technical problems after having to reconnect to the sage drive after moving my main site. Alison connected to both my machines and worked her magic so I was up an running again. Stress levels can now go back to normal. Thanks Alison, I owe you a big batch of tiffin :)
Douglas Newton
1620379764
I was recommended to Paul Mead of Silicon Bullet Ltd via my village Facebook post I made - where I asked for technical computer help. I had a problem concerning no sound from my computer speakers. I could watch training videos but not hear the speakers talking. After much investigation, Paul found the problem and fixed it. He also gave me some technical advice which was very helpful. The following day Paul rang me as a follow up to check all was working ok. Therefore, I have no hesitation in recommending Silicon Bullet Ltd.
Priya Gadre
1617966854
I am a bookkeeper in Ashtead. Alison is a wonderful person who spoke to me today about networking groups and how to get clients. It really gave me confidence. I am really pleased to speak to her today. Thanks a ton for that.
Anna Murdoch
1614694932
I called Alison Mead as recommended by my childminder Anita Marshall-Dowe. She was very reassuring, confident and knows her trade well. She helped me with my first tax return advice and her professionalism and friendliness were wonderful. Now I have clear steps to follow and I feel less worried and more at ease with the whole process. Thank you Alison. I shall definitely call again as you were just what I needed. All the best. Anna Sellers Speech and Language therapist at Anna-speech-and-language.co.uk
Morena Russell
1612949857
Alison helped me with some questions in relation of Payroll. She was accessible, knowledgeable and really helpful.
Ian Morgan
1610547168
I had an instant response from Paul. Some old legacy software started causing an issue, and within 10 minutes of me contacting Silicon Bullet, Paul had remoted in to my laptop and fixed the issue. Fantastic service
QRB Bookings
1604066945
Paul helped us out with a number of IT issues that have needed resolving quickly. Always provides exellent value with a professional service and great advice.
TFA
1588072907
Paul was amazingly helpful for me and my mum. During the lockdown we put out a plea for help on a local facebook page as we had some internet issues and the team kindly came to our rescue. Their advice was bang on the nose and were very informative. Our issue is now resolved, we cant thank you enough, if this is how they do business then we highly recommend.
Loredana Harley
1587721405
Wonderful and professional service. I was amazed at the efficiency and speed Alison sorted my zoom issue and ,in addition to that, restored my screen layout : all done remotely which, in the current climate of social distancing, was fantastic.I fully recommend Silicon Bullet in Hartwell.
Claire Steers
1587127337
Alison is a great teacher! I have no hesitation in recommending her services.
David P
1570992094
Excellent service from Paul . A very very knowledgable affable IT Technician who offers sound advice and thorough maintenance and repair. An honest guy. Highly recommended.
Shelley Tsur
1566052256
Alison is a true professional in her field and is an excellent trainer on cloud accounting. She explains everything clearly and advices on best practice.I highly recommend her services, don't hesitate just go ahead and book her!
Louise Fiske
1563795386
Have used Paul and Alison's services for a number of year, excellent support, very knowledgeable with any IT or Sage issues - recently used Alison to file my first MTD Vat return and service was as good as ever, many thanks
RACHAEL WOOD
1552781248
5* Review for Paul Mead from Silicon Bullet. He offers fantastic IT support and comes very highly recommended. Whether you are looking for a new laptop OR IT support delivered with patience & easy to understand language, look no further than Silicon Bullet. Paul has been my IT go-to for several months and is a must have in your contact list! Thank You Paul for sorting my new laptop this week AND going the extra mile/s to deliver such great service.
IVY work life balance COACHING
1528733916
Very clear guidance, loads of patience & a good knowledge of accounting is what I received from Alison. My Accountant closed her business so I was left with fining another one I could trust or take the plunge & do it myself. I decided on the latter as I am a Sole Trader with a small turnover. I turned to Alison to guide me through the Wave Accounting system. I had a session where she talked me through the system & had a go at it myself. It was a confidence issue for me & Alison was great. I have tried the new system on my own & am managing it well which shows how well I was taught. Thank you Alison.
Paul Drake
1519231351
Alison's knowledge of Xero is fantastic, and she's always so cheerful and helpful, even when she's ill!
Esha Gungadin
1499066290
Thank you so much for your help Alison! I would highly recommend Silicon Bullet Ltd - fixed my data file very promptly!
Ani C Moore
1496257023
Thank you so much Alison for your excellent service you provided me regarding the Forever products
PlanetAidUK
1437057498
I came across Alison's company last year through a Google search when I was looking for a Sage Accounts trainer. I found Alison to have a thorough understanding of the subject and she is able to convey that knowledge professionally but in a way in which I, as a newcomer to bookkeeping, could easily understand. Alison is extremely personable, very patient and always contactable if I have a problem I don’t know how to resolve. I would have no hesitation in recommending Alison's services.
shirley davies
1434714892
Alison from Silcon Bullet spent 3 very enlightening hours with us yesterday in our office. We have all learnt a lot but more than that we are all more confident to try and explore new things today. Thank you Alison for sharing your amazing knowledge with us and at a level we were able to understand. A very pleasant and rewarding way to spend a morning and one from which us Sage users in our office have benefitted enormously. Falcon International Bags Ltd Northampton (Shirley)
Contact Details
- Silicon Bullet, 54 Forest Road, Hartwell, Northants, NN7 2HE
- 01604 420057
- sales@siliconbullet.com
- support@siliconbullet.com