Sage Update

07 Dec 2017

December 7, 2017

Sage 50 Accounts V24.1 Released 11th December

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Sage 50c Accounts v24.1 is scheduled for release on Monday 11th December 2017. If you are on a Sage Subscription sage will be offering you this upgrade through the automatic updates over the next few weeks. Sage will be monitoring the installations and customer’s experience over this time. This update makes some improvements to the.. read more →

07 Feb 2014

February 7, 2014

Sage 50 2014 – Service Pack 1 Update

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Sage have released a new update which will take your Sage 50 2014 software to version 20.4.9.364. This is called Sage Accounts 2014 Service Pack 1. To learn about what in included in Service Pack 1 then take a look at the Ask Sage website. If you go to help and about in your Sage.. read more →

Baby Basics Treasurer

Alison provided the perfect level of support for our charity to make the move from excel to Xero. She provided valuable assistance in deciding what software to use, then helped us with training and set-up. Thank you Alison, it was exactly what we needed and very much appreciated.

Response from the owner:You are very welcome x

Claire A

I was a complete beginner with Xero, and Alison at Silicon Bullet Ltd made the learning process so much easier. She was incredibly patient, explaining everything clearly and at a pace that suited me. What really stood out was her availability—she always gets back to you quickly and genuinely tries to help with any questions. Alison is approachable, knowledgeable, and a fantastic trainer. Highly recommend her services to anyone looking to learn Xero!

Gaynor Grozier

Alison of Silicon Bullet is an amazing book keeping buddy. I wanted to understand my accounting system better, take ownership of my accounts and process transactions with speed, I can't tell you how much time Alison has saved me, our time together has been invaluable; working with Alison has meant that I can ask processing and record keeping questions that are related directly to my own business operations and style of working, and her responses were clear and easy to follow. I would definately recommend Alison as your book keeping buddy.

Carl Beeson

As the owner of Beeson Solutions Limited, a business providing accountancy and bookkeeping services, I cannot recommend Silicon Bullet enough.

Their Bookkeeping Buddies service has been incredibly beneficial for my business. The online meetings are not only convenient but also packed with valuable insights that help me stay on top of my bookkeeping needs.

Whenever I have a question or need advice, I know exactly where to turn. The support and expertise provided by Bookkeeping Buddies and the members of the group have truly become an indispensable resource for my practice.

Joining Bookkeeping Buddies has allowed me to connect with a community of like-minded professionals who are always willing to share their knowledge and experiences. This sense of community and collaboration is something I deeply value. Alison and the team have created an environment where everyone feels supported and encouraged.

I wholeheartedly encourage anyone in the bookkeeping (and accountancy) field to join Bookkeeping Buddies. The benefits and support is great. If you're looking for a reliable resource for bookkeeping advice and a community that genuinely cares about your success, look no further than Bookkeeping Buddies. Carl - Beeson Solutions Limited

Rebecca Harrison

As a new business owner, I had no idea where to start with my accounts. Alison has been so helpful and answered all my questions to do with Xero and has helped me kickstart my business finances and understand how to invoice, track expenses, pay myself and so much more! Would highly recommend - thank you Alison!

Response from the owner:You were a pleasure to work with Rebecca x

Neel Mandalia

I had no knowledge of Xero and required some help understanding the basics. Alison was brilliant in understanding my scope of work and tailoring our time to exactly what I needed. Ill definitely be using Alison again.

Dr. Tamara Russell

Excellent service for a cyber security check. Very friendly, professional and most importantly, patient. highly recommend.

Suzanne Jack

If you’re a recently qualified bookkeeper, and / or working on your own, you need Alison Mead from Bookkeeping Buddy.
When you’re completely overwhelmed, Alison is the calm voice helping you make sense of the chaos. It’s so good to know you’re not alone.

Geoff Poundes

Exceptional service. My laptop blew up at the weekend and I needed urgent help. Paul responded immediately - no fuss, no drama - and was immediately on the case. I contacted him because I'd had superb reviews from other people locally. Can't recommend highly enough.

Kenny

Alison was a pleasure to work with! As a lowly small business owner with little time, she was an invaluable asset! She was thorough in her explanations and she is an expert in her field. I walked away with an abundance of knowledge I did not expect, and am a better business owner for it! Thank you!

Olubunmi Jejeloye

Alison is knowledgeable Bookkeeper and accounts software trainer, nothing is too much trouble for her.
Her communication is easy, simple, straight forward and super easy to understand! I have sought advice on different bookkeeping topics with her and It is really always insightful and I'm glad I have been able to utilize her skills in my journey as a seasoned bookkeeper!
I would highly recommend Alison to any Bookkeeper who needs clarity or a second opinion with respect to their bookkeeping work/account software.

Davinia Taylor

Alison is an extremely knowledgeable book keeper and accounts software trainer and it is a pleasure to work with her. We have been working together for a year now, which initially involved a migration from Sage to Xero and software training, moving onto monthly management accounts support, all aspects of book keeping, VAT returns and finalising our year end accounts.

Our monthly meetings come around far too quickly (!) but I cannot believe how simple the process is now. As someone who was petrified of managing the accounts aspect of our business, following a Co Director's retirement (who was a qualified accountant), I cannot believe how comfortable I am with the financials!

I cannot thank Alison enough for her patience and support. I have every confidence in the figures that are produced, with a clear understanding of the detail, and I consider this to be a huge accomplishment!

Jo Wright

Paul was amazing, kept me updated at the every step. Worked really hard and thoroughly to resolve the problem with my son’s PC. Super quick service and great communication! Would 100% recommend

J10parker12

Fantastic service yet again!! Can not fault the advise and service both on the business level and most recently on a personal level, with access support on an old laptop.

Nicola Moody

Another great hand holding session with Alison learning more time saving Sage tips! Alison is my go-to for help with all my bookkeeping queries. She is very knowledgeable and patient, explaining everything in a very clear way. Thank you Alison!

Jane Hurn

Great experience with Alison today. Our Xero problem solved and new files created within 30 minutes - just what we needed. Many thanks Alison

jake slinn

I called yesterday for some advice and Alison yet again provided us with what we needed quickly and explained it very well for myself and my staff! Highly recommended

Lauren Durrant

Alison has gone above and beyond with training and supporting myself with the use of Xero. Alison's knowledge and patience is second to none. I really can not recommend Alison enough, and I know that she will be happy to support in the future at the drop of a hat. Thank you Alison.

Jacky Sherman

Like many coaches and consultants I rely on the internet to work with my clients. So when my computer wouldn't recognise any microphone it was something that had to be fixed quickly. My usual source of help admitted to being out of her depth and put me in touch with Paul at Silicon Bullet. I was impressed with his speed of response and the fact that he had researched the issue before contacting me. In no time flat he had fixed the issue and I was up and running again with minor inconvenience to me I will certainly use him again and recommend his services to you.

david barratt

Alison has been tremendous with training and supporting us on our Xero learning experience. Her patience with both myself and my assistant has been more than we could have wished for. I highly recommend Silicon Bullet.

Douglas Newton

I was recommended to Paul at Silicon Bullet and was so grateful for the very professional help and advice he gave me when I had a problem with my home computer. He was extremely thorough in finding the problems and fixing them. He also ensured my giving my computer an MOT, that everything else worked as it should too.

Response from the owner:Thanks for the review Douglas, glad that we were able to help.

Shdrack Karabo Simane

I never believed it works this way, I was very doubtful about Bitcoin mining trading because of my past experience with scammers, so I decided to risk $500 with Mrs. Donald Maureen ways after I saw testimonies of people on how good she is and I receive a profit of $6,000 within 6days, I was very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to every one of you to invest with her and testify like me. You can get in touch with her Contact now on
Email: donaldmaureen504@gmail.com
WhatsApp +1 (563) 279-4193

Emma Courtney

As a micro business any sort of laptop malfunction is a disaster - if my laptop isn't working I can't earn money! When my battery completely failed I reached out to social media in a total panic for a local tech super hero and was flooded with recommendations for Paul. I contacted him immediately and he had me sorted and back up and running the same day. A really lovely man who clearly knows his stuff and is an expert in all things technology. Couldn't recommend him more highly for any of your IT needs. Thank you Paul for saving the day!

Response from the owner:Thanks Emma, fab review. Glad we were able to help in your hour of need.

vivien robson

Paul helped me by getting me back on my MacBook Air after my son decided to download the new IOS for it and left me with nothing! In just over an hour he had done all the necessary work and showed me how to use it. Then after I tried to get onto an app I needed for work, and was told the devise was not compatible (too old) he went the extra mile by finding out how I could do this without having to buy an upgraded model - contacted the provider in the UK for information. Really friendly service and one I won’t hesitate to use again. So lovely to deal with knowledgeable people who do not speak down to you when you’re a technological numpty like me. Thank you

Response from the owner:Thanks for the review Vivien, glad we were able to help you get access for your work training again.

Vivien Robson

Elli Vek

A brilliant service provided by Alison!! Needing help with an outdated version of Sage and an inexperienced user, Alison was professional, patient and extremely helpful in providing understanding of current usage and advice on how to upgrade in the future. I wouldn’t hesitate to recommend.

Elle Bfield

Alison really is amazing and knows her stuff. Strongly recommend her services if you want to build your confidents with bookkeeping.

Response from the owner:Thanks so much for the review - it really is a pleasure working with you

martingallop

Fantastic experience throughout. Only made contact on Sunday. By Monday evening, the issue had been resolved. Felt fully involved with the process throughout - very high level of advice and options given and discussed. Would highly reccomend to anyone needed laptop/computer repair. Thanks Paul!

Linda Welton

Thanks Alison Mead for the help on moving Sage to a new computer and advise on accountancy software for the future use.

sa x

Amazing service! I dropped an external hard drive that was ‘not being recognised’ in to Paul in the morning, within hours had a diagnosis and solution, resulting in a now working hard drive! Super pleased!

Chris Akrill

We contacted Alison for help with our payroll software. She provided excellent advice and patiently went through the system with us to resolve the issues. We now have a payroll system that is easier to use and reconciled to remove historic errors. We would highly recommend Silicon Bullet for training and help with issues you may be experiencing.

Chris Akrill, Director, Town Planning Services

Response from the owner:Many thanks. So pleased we could help.

Joe Alexander

We had an issue with postponed VAT and Alison and team were fantastic. They held our hand through the all the entry work and now we're ready to do ourselves moving forward. Thank you

New City Refrigeration

Silicon Bullet are a fantastic company dealing with many different aspects of computer and software programs. Coming from a verbal recommendation they are a highly professional team. Alison has given us the best ongoing sage training at our own pace. Paul who deals with the technical side has resolved our issues successfully and promptly.
We give them a big 10/10 for being friendly approachable and efficient with ongoing services.

Jane Roche

I have had a couple of hand holding meetings with Alison, and she is amazing. I wouldn't have been able to take a client on if I didn't have her help. She is very friendly, explains thing in a clear manner, and she makes you feel comfortable asking any question which you might feel you should already know. I would highly recommend.

ann stewart-baker

We found Paul recommended on our local village Facebook site. We had a major issue with a fairly new Acer laptop which refused to boot up after a Windows update, there was absolutely nothing we could do to solve the issue ourselves. We contacted Paul and arranged to drop of the computer to him, he not only fixed the issue but updated it to Windows 11 and changed the system to speed up the computer. It was all done in a couple of hours. Excellent service and a very pleasant experience.

Response from the owner:Thanks for your review, much appreciated, glad we were able to resolve the issue for you. Hope you enjoy the new Windows 11 too.

John Sorrell

Paul fixed, updated and upgraded by laptop and my desktop. Solved a problem with Outlook that had foxed many other "experts". Prompt, kept me in the loop as the repair progressed and the outcomes for both machines are brilliant. Thank you Paul.

Response from the owner:Thanks for the review John, very pleased that we were able to fix a problem that had been annoying you for 18 months after others had attempted to fix.

Amy Watkins

Alison really helped me when I needed it most. As a freelancer working from home on my own I can sometimes get a bit stuck and don't have anyone to talk things through with. I can't tell you what a relief it is to know that I now have Alison on my side! She is so friendly and kind as well as knowledgeable and professional, I would hesitate to recommend her - especially if, like me, you are relatively new to the profession.

Kayleigh Dunleavey

I found Alison after watching her very helpful YouTube videos, she helped me resolve the issues I was having very quickly and efficiently. Thank you for your time, it's much appreciated. Would recommend to anyone with Sage who needs help and training.

MD Autocare

Yet again Alison got me out of strife with the Sage Drive. Had technical problems after having to reconnect to the sage drive after moving my main site. Alison connected to both my machines and worked her magic so I was up an running again. Stress levels can now go back to normal. Thanks Alison, I owe you a big batch of tiffin :)

Response from the owner:Still waiting for the Tiffin....

Douglas Newton

I was recommended to Paul Mead of Silicon Bullet Ltd via my village Facebook post I made - where I asked for technical computer help. I had a problem concerning no sound from my computer speakers. I could watch training videos but not hear the speakers talking. After much investigation, Paul found the problem and fixed it. He also gave me some technical advice which was very helpful. The following day Paul rang me as a follow up to check all was working ok. Therefore, I have no hesitation in recommending Silicon Bullet Ltd.

Response from the owner:Thanks for the review, glad we were able to help get you working again especially to ensure your Zoom meeting could go ahead.

Priya Gadre

I am a bookkeeper in Ashtead. Alison is a wonderful person who spoke to me today about networking groups and how to get clients. It really gave me confidence. I am really pleased to speak to her today. Thanks a ton for that.

Response from the owner:You are welcome and good luck with your business

Anna Murdoch

I called Alison Mead as recommended by my childminder Anita Marshall-Dowe. She was very reassuring, confident and knows her trade well. She helped me with my first tax return advice and her professionalism and friendliness were wonderful. Now I have clear steps to follow and I feel less worried and more at ease with the whole process. Thank you Alison. I shall definitely call again as you were just what I needed. All the best. Anna Sellers Speech and Language therapist at Anna-speech-and-language.co.uk

Sara Sheppard

Alison helped sort out an issue with using PAYPAL - her advice is invaluable, which could halve my costs so would definitely recommend using Alison at Silicon Bullet!

Morena Russell

Alison helped me with some questions in relation of Payroll. She was accessible, knowledgeable and really helpful.

Ian Morgan

I had an instant response from Paul. Some old legacy software started causing an issue, and within 10 minutes of me contacting Silicon Bullet, Paul had remoted in to my laptop and fixed the issue. Fantastic service

Response from the owner:Thanks for your feedback Ian, much appreciated.

Debbie Zammett

QRB Bookings

Paul helped us out with a number of IT issues that have needed resolving quickly. Always provides exellent value with a professional service and great advice.

Response from the owner:We are so pleased we were able to help :)

Gary Jones

Alison recently spoke at our annual virtual event GROW Live and she was a dream to work with.

She spoke with energy and passion and would recommend you booking hwr to talk at your event, on your podcast or for Alison to do a live stream to your community.

Thanks Alison!

John James

We've just completed our first session with Alison and feel very confident about the Xero product and the whole process of bringing our Accounts On-line. We would highly recommend Alison and Silicon Bullet for thuis type of training

Michele Cooper

What a fantastic service from Silicon Bullet
I can' thank you enough
Your training made it very easy for me to understand and I really appreciate your patience
Many thanks for the quality time that you gave me
I couldn't recommend them more highly

TFA

Paul was amazingly helpful for me and my mum. During the lockdown we put out a plea for help on a local facebook page as we had some internet issues and the team kindly came to our rescue. Their advice was bang on the nose and were very informative. Our issue is now resolved, we cant thank you enough, if this is how they do business then we highly recommend.

Loredana Harley

Wonderful and professional service. I was amazed at the efficiency and speed Alison sorted my zoom issue and ,in addition to that, restored my screen layout : all done remotely which, in the current climate of social distancing, was fantastic.
I fully recommend Silicon Bullet in Hartwell.

Claire Steers

Alison is a great teacher! I have no hesitation in recommending her services.

Karen Brooks

Alison was recommended to us for her skills and knowledge with Xero and Sage.

After my discussion with Alison, my client commissioned her to help us with a tricky situation we were having with a Xero template and formatting issue for one of their clients.

After a brief explanation of the issue and run down of what we wanted to achieve, she was able to rectify the errors and has been able to produce a final template which their client has now approved.

If you are having any technical issues with Xero, we cannot highly recommend her enough.

Peter Sale

Thanks Alison for getting me around a software glitch. Peter Sale The Computer Store sc Ltd

David Poupart

Excellent service from Paul . A very very knowledgable affable IT Technician who offers sound advice and through maintenance and repair. An honest guy. Highly recommended.

David P

Excellent service from Paul . A very very knowledgable affable IT Technician who offers sound advice and thorough maintenance and repair. An honest guy. Highly recommended.

Response from the owner:Thanks David, appreciate the feedback. I'm glad you are enjoying the faster speed due to the maintenance and SSD upgrade.

Lorna Flower

Just want to say a huge thank you to Alison for my Sage training and showing me how to do my VAT return on line, I have just done this quarter and I’m feeling very pleased with myself. Excellent training, patience and telephone back up.
MTD .... just speak to Ali

Nick Warner

excellent service from Paul in sorting out my son's laptop. it was an unusual problem but Paul sussed it out and it's now running better than ever. thanks very much Paul.

Shelley Tsur

Alison is a true professional in her field and is an excellent trainer on cloud accounting. She explains everything clearly and advices on best practice.
I highly recommend her services, don't hesitate just go ahead and book her!

Response from the owner:Thanks Shelley. You have. A great new business. Good luck with everything.

Louise Fiske

Have used Paul and Alison's services for a number of year, excellent support, very knowledgeable with any IT or Sage issues - recently used Alison to file my first MTD Vat return and service was as good as ever, many thanks

Claire Harris

Ali is really patient at teaching Xero, I hate computers. Ali was really good at explaining how I get to each section and exactly what to click on so I could write a step by step guide for myself, and was patient when I needed her to go back over things.

It's great to know I can message and ask for help too.

RACHAEL WOOD

5* Review for Paul Mead from Silicon Bullet. He offers fantastic IT support and comes very highly recommended. Whether you are looking for a new laptop OR IT support delivered with patience & easy to understand language, look no further than Silicon Bullet. Paul has been my IT go-to for several months and is a must have in your contact list! Thank You Paul for sorting my new laptop this week AND going the extra mile/s to deliver such great service.

Whitespace Studio

Great service - simple and straight forward

Heather Pabiou

Alison helped me get started on xero accounts software. She knew exactly what parts to show me at my beginners level, she was very clear and easy to follow as we clicked on different menus etc. She completely understood where I was coming from and what I needed to know and I felt very confident that I can now get started and do the job on xero. So helpful!!!

Rachael Wood

I made a schoolgirl error & recently rather foolishly attempted some DIY PC support with the aid of Google. It did not end well! Not everything you find on google is good advice!! Instead call for the help of an expert! I can't recommend Paul Mead of Silicon Bullet highly enough!! This is the second time he has helped me out of a sticky IT situation; working on my PC via remote access. He is super efficient and a pleasure to deal with! Thank You Paul your assistance on Monday morning! You are a legend! On both occasions he has initially helped me out of regular office hours; on a Friday night & Sunday evening! Where else do you get that service! Recommended to me by my friend; fellow 4Nr & Forever Business owner; Alison Mead. #4Nworks #4Networking #Grateful #HappyMonday #HappyAndHealthyMe

Lorraine Caplan

Alison gave me an absolutely gold tip.
“Pay ALL the vat element from invoices paid to you into a separate account. This will mean you WILL always have enough to pay your quarterly bill without stress”
I’ve done this for the coming quarter and feeling very calm.

Lynne Barton

If you need any help navigating your way through Sage I can't recommend Alison highly enough. Answered all my queries with licensing quickly, simply and with humour and had the licence information over within minutes. Additional advice over installation from Paul and good to go on the customer site. Superb service! Thank you both very much! :-)

Paula Williams

Fantastic service and managed to get me up and running with Sage 50c for my new ltd company for a great price. Very happy and would highly recommend. Thanks again Aly.

Paul Drake

Alison dug me out of a Xero hole recently! She literally dragged herself out of her sick bed to resolve my issue with the Northampton Fencing Club accounts the day before the AGM. Saved me a whole load of pain and embarrassment!
Alison's always so cheerful and helpful, even when she's ill. That's truely going above and beyond for her clients.

Nick Holder

I broke my computer, and Silicon Bullet fixed it so quickly! Many thanks go to Paul for such a fast turn around.

Jackie Brandon

Amazing Service, helped me out with a problem super quick , will certainly highly recommend to others :)

Spencer Tear

Frances Woollard

Thank you Paul for you help you gave me today (Sunday) in sorting out my PC. Knowledgeable and efficient. Highly recommend Paul and Silicon Bullet

Susan Alice Waters

Paul was very helpful again today. Problem with our router, quick phone call, advice and up and running again. Excellent service I would highly recommend.

Sage 50 Accounts V24.1 Released 11th December

Sage 50 2014 – Service Pack 1 Update

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