Reviews

I was recommended to Paul at Silicon Bullet and was so grateful for the very professional help and advice he gave me when I had a problem with my home computer. He was extremely thorough in finding the problems and fixing them. He also ensured my giving my computer an MOT, that everything else worked as it should too.

Douglas Newton

1695739564

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Shdrack Karabo Simane

1692576103

All I did was to make a deposit of $900 into my trading account and with the help of Mrs. KIRKLAND TINA, I got a profit of $11,000 in a week. Now I understand why they are so many recommendations about her. You can contact her via???
WhatsApp; +1 (970)638-3982
Email:kirklandtina7@gmail.com
Facebook: Kirkland Tina

Joseph Maphai

1689005547

As a micro business any sort of laptop malfunction is a disaster - if my laptop isn't working I can't earn money! When my battery completely failed I reached out to social media in a total panic for a local tech super hero and was flooded with recommendations for Paul. I contacted him immediately and he had me sorted and back up and running the same day. A really lovely man who clearly knows his stuff and is an expert in all things technology. Couldn't recommend him more highly for any of your IT needs. Thank you Paul for saving the day!

Emma Courtney

1688798963

Paul helped me by getting me back on my MacBook Air after my son decided to download the new IOS for it and left me with nothing! In just over an hour he had done all the necessary work and showed me how to use it. Then after I tried to get onto an app I needed for work, and was told the devise was not compatible (too old) he went the extra mile by finding out how I could do this without having to buy an upgraded model - contacted the provider in the UK for information. Really friendly service and one I won’t hesitate to use again. So lovely to deal with knowledgeable people who do not speak down to you when you’re a technological numpty like me. Thank you

vivien robson

1687284949

Paul helped me by getting me back on my MacBook Air after my son decided to download the new IOS for it and left me with nothing! In just over an hour he had done all the necessary work and showed me how to use it. Then after I tried to get onto an app I needed for work, and was told the devise was not compatible (too old) he went the extra mile by finding out how I could do this without having to buy an upgraded model - contacted the provider in the UK for information. Really friendly service and one I won’t hesitate to use again. So lovely to deal with knowledgeable people who do not speak down to you when you’re a technological numpty like me. Thank you

Vivien Robson

1687284448

A brilliant service provided by Alison!! Needing help with an outdated version of Sage and an inexperienced user, Alison was professional, patient and extremely helpful in providing understanding of current usage and advice on how to upgrade in the future. I wouldn’t hesitate to recommend.

Elli Vek

1677584799

Alison really is amazing and knows her stuff. Strongly recommend her services if you want to build your confidents with bookkeeping.

Ellen Bousfield

1676634345

Fantastic experience throughout. Only made contact on Sunday. By Monday evening, the issue had been resolved. Felt fully involved with the process throughout - very high level of advice and options given and discussed. Would highly reccomend to anyone needed laptop/computer repair. Thanks Paul!

martingallop

1670937354

Thanks Alison Mead for the help on moving Sage to a new computer and advise on accountancy software for the future use.

Linda Welton

1669388879

Amazing service! I dropped an external hard drive that was ‘not being recognised’ in to Paul in the morning, within hours had a diagnosis and solution, resulting in a now working hard drive! Super pleased!

sa x

1665509938

We contacted Alison for help with our payroll software. She provided excellent advice and patiently went through the system with us to resolve the issues. We now have a payroll system that is easier to use and reconciled to remove historic errors. We would highly recommend Silicon Bullet for training and help with issues you may be experiencing.Chris Akrill, Director, Town Planning Services

Chris Akrill

1661336345

We had an issue with postponed VAT and Alison and team were fantastic. They held our hand through the all the entry work and now we're ready to do ourselves moving forward. Thank you

Joe Alexander

1659008791

Silicon Bullet are a fantastic company dealing with many different aspects of computer and software programs. Coming from a verbal recommendation they are a highly professional team. Alison has given us the best ongoing sage training at our own pace. Paul who deals with the technical side has resolved our issues successfully and promptly.We give them a big 10/10 for being friendly approachable and efficient with ongoing services.

New City Refrigeration

1654865730

I have had a couple of hand holding meetings with Alison, and she is amazing. I wouldn't have been able to take a client on if I didn't have her help. She is very friendly, explains thing in a clear manner, and she makes you feel comfortable asking any question which you might feel you should already know. I would highly recommend.

Jane Roche

1650977060

We found Paul recommended on our local village Facebook site. We had a major issue with a fairly new Acer laptop which refused to boot up after a Windows update, there was absolutely nothing we could do to solve the issue ourselves. We contacted Paul and arranged to drop of the computer to him, he not only fixed the issue but updated it to Windows 11 and changed the system to speed up the computer. It was all done in a couple of hours. Excellent service and a very pleasant experience.

ann stewart-baker

1650654053

Alison is really knowledgeable and helpful and easy to contact for assistance. I would highly recommend her for training on Xero!

Lindsey Clark

1631870420

Paul fixed, updated and upgraded by laptop and my desktop. Solved a problem with Outlook that had foxed many other "experts". Prompt, kept me in the loop as the repair progressed and the outcomes for both machines are brilliant. Thank you Paul.

John Sorrell

1630499192

Alison really helped me when I needed it most. As a freelancer working from home on my own I can sometimes get a bit stuck and don't have anyone to talk things through with. I can't tell you what a relief it is to know that I now have Alison on my side! She is so friendly and kind as well as knowledgeable and professional, I would hesitate to recommend her - especially if, like me, you are relatively new to the profession.

Amy Watkins

1630487935

I found Alison after watching her very helpful YouTube videos, she helped me resolve the issues I was having very quickly and efficiently. Thank you for your time, it's much appreciated. Would recommend to anyone with Sage who needs help and training.

Kayleigh Dunleavey

1628598356

Yet again Alison got me out of strife with the Sage Drive. Had technical problems after having to reconnect to the sage drive after moving my main site. Alison connected to both my machines and worked her magic so I was up an running again. Stress levels can now go back to normal. Thanks Alison, I owe you a big batch of tiffin 🙂

MD Autocare

1622123228

I was recommended to Paul Mead of Silicon Bullet Ltd via my village Facebook post I made - where I asked for technical computer help. I had a problem concerning no sound from my computer speakers. I could watch training videos but not hear the speakers talking. After much investigation, Paul found the problem and fixed it. He also gave me some technical advice which was very helpful. The following day Paul rang me as a follow up to check all was working ok. Therefore, I have no hesitation in recommending Silicon Bullet Ltd.

Douglas Newton

1620379764

I am a bookkeeper in Ashtead. Alison is a wonderful person who spoke to me today about networking groups and how to get clients. It really gave me confidence. I am really pleased to speak to her today. Thanks a ton for that.

Priya Gadre

1617966854

Alison's blog is incredibly informative and helped me navigate my way through a new role.
Not only is her blog helpful, she also goes out of her way to help personally.
I couldn't recommend enough x

Siobhan Maria

1615396515

I called Alison Mead as recommended by my childminder Anita Marshall-Dowe. She was very reassuring, confident and knows her trade well. She helped me with my first tax return advice and her professionalism and friendliness were wonderful. Now I have clear steps to follow and I feel less worried and more at ease with the whole process. Thank you Alison. I shall definitely call again as you were just what I needed. All the best. Anna Sellers Speech and Language therapist at Anna-speech-and-language.co.uk

Anna Murdoch

1614694932

Alison helped sort out an issue with using PAYPAL - her advice is invaluable, which could halve my costs so would definitely recommend using Alison at Silicon Bullet!

Sara Sheppard

1613729571

Alison helped me with some questions in relation of Payroll. She was accessible, knowledgeable and really helpful.

Morena Russell

1612949857

I had an instant response from Paul. Some old legacy software started causing an issue, and within 10 minutes of me contacting Silicon Bullet, Paul had remoted in to my laptop and fixed the issue. Fantastic service

Ian Morgan

1610547168

Debbie Zammett

1607319077

Paul helped us out with a number of IT issues that have needed resolving quickly. Always provides exellent value with a professional service and great advice.

QRB Bookings

1604066945

Alison recently spoke at our annual virtual event GROW Live and she was a dream to work with.

She spoke with energy and passion and would recommend you booking hwr to talk at your event, on your podcast or for Alison to do a live stream to your community.

Thanks Alison!

Gary Jones

1602591993

We've just completed our first session with Alison and feel very confident about the Xero product and the whole process of bringing our Accounts On-line. We would highly recommend Alison and Silicon Bullet for thuis type of training

John James

1591876660

Alison has been very patient with this 68 year old guy trying to professionalise his bookkeeping with Xero.

david barratt

1591784782

What a fantastic service from Silicon Bullet
I can' thank you enough
Your training made it very easy for me to understand and I really appreciate your patience
Many thanks for the quality time that you gave me
I couldn't recommend them more highly

Michele Cooper

1588796249

Paul was amazingly helpful for me and my mum. During the lockdown we put out a plea for help on a local facebook page as we had some internet issues and the team kindly came to our rescue. Their advice was bang on the nose and were very informative. Our issue is now resolved, we cant thank you enough, if this is how they do business then we highly recommend.

TFA

1588072907

Wonderful and professional service. I was amazed at the efficiency and speed Alison sorted my zoom issue and ,in addition to that, restored my screen layout : all done remotely which, in the current climate of social distancing, was fantastic.I fully recommend Silicon Bullet in Hartwell.

Loredana Harley

1587721405

Alison was recommended to us for her skills and knowledge with Xero and Sage.

After my discussion with Alison, my client commissioned her to help us with a tricky situation we were having with a Xero template and formatting issue for one of their clients.

After a brief explanation of the issue and run down of what we wanted to achieve, she was able to rectify the errors and has been able to produce a final template which their client has now approved.

If you are having any technical issues with Xero, we cannot highly recommend her enough.

Karen Brooks

1578433151

Thanks Alison for getting me around a software glitch. Peter Sale The Computer Store sc Ltd

Peter Sale

1571784138

Excellent service from Paul . A very very knowledgable affable IT Technician who offers sound advice and through maintenance and repair. An honest guy. Highly recommended.

David Poupart

1570992128

Just want to say a huge thank you to Alison for my Sage training and showing me how to do my VAT return on line, I have just done this quarter and I’m feeling very pleased with myself. Excellent training, patience and telephone back up.
MTD .... just speak to Ali

Lorna Flower

1570366692

excellent service from Paul in sorting out my son's laptop. it was an unusual problem but Paul sussed it out and it's now running better than ever. thanks very much Paul.

Nick Warner

1568034364

Ali is really patient at teaching Xero, I hate computers. Ali was really good at explaining how I get to each section and exactly what to click on so I could write a step by step guide for myself, and was patient when I needed her to go back over things.

It's great to know I can message and ask for help too.

Claire Harris

1555685818

Professional reliable service. With ongoing support for all products

Sarah Radbone

1551997406

Alison helped me get started on xero accounts software. She knew exactly what parts to show me at my beginners level, she was very clear and easy to follow as we clicked on different menus etc. She completely understood where I was coming from and what I needed to know and I felt very confident that I can now get started and do the job on xero. So helpful!!!

Heather Pabiou

1544432530

I made a schoolgirl error & recently rather foolishly attempted some DIY PC support with the aid of Google. It did not end well! Not everything you find on google is good advice!! Instead call for the help of an expert! I can't recommend Paul Mead of Silicon Bullet highly enough!! This is the second time he has helped me out of a sticky IT situation; working on my PC via remote access. He is super efficient and a pleasure to deal with! Thank You Paul your assistance on Monday morning! You are a legend! On both occasions he has initially helped me out of regular office hours; on a Friday night & Sunday evening! Where else do you get that service! Recommended to me by my friend; fellow 4Nr & Forever Business owner; Alison Mead. #4Nworks #4Networking #Grateful #HappyMonday #HappyAndHealthyMe

Rachael Wood

1539891134

Alison gave me an absolutely gold tip.
“Pay ALL the vat element from invoices paid to you into a separate account. This will mean you WILL always have enough to pay your quarterly bill without stress”
I’ve done this for the coming quarter and feeling very calm.

Lorraine Caplan

1538154355

If you need any help navigating your way through Sage I can't recommend Alison highly enough. Answered all my queries with licensing quickly, simply and with humour and had the licence information over within minutes. Additional advice over installation from Paul and good to go on the customer site. Superb service! Thank you both very much! 🙂

Lynne Barton

1526898898

Fantastic service and managed to get me up and running with Sage 50c for my new ltd company for a great price. Very happy and would highly recommend. Thanks again Aly.

Paula Williams

1524997339

Alison dug me out of a Xero hole recently! She literally dragged herself out of her sick bed to resolve my issue with the Northampton Fencing Club accounts the day before the AGM. Saved me a whole load of pain and embarrassment!
Alison's always so cheerful and helpful, even when she's ill. That's truely going above and beyond for her clients.

Paul Drake

1519231224

I broke my computer, and Silicon Bullet fixed it so quickly! Many thanks go to Paul for such a fast turn around.

Nick Holder

1512158447