Reviews

Paul fixed, updated and upgraded by laptop and my desktop. Solved a problem with Outlook that had foxed many other "experts". Prompt, kept me in the loop as the repair progressed and the outcomes for both machines are brilliant. Thank you Paul.
John Sorrell
John Sorrell
12:26 01 Sep 21
Alison really helped me when I needed it most. As a freelancer working from home on my own I can sometimes get a bit stuck and don't have anyone to talk things through with. I can't tell you what a relief it is to know that I now have Alison on my side! She is so friendly and kind as well as knowledgeable and professional, I would hesitate to recommend her - especially if, like me, you are relatively new to the profession.
Amy Watkins
Amy Watkins
09:18 01 Sep 21
I found Alison after watching her very helpful YouTube videos, she helped me resolve the issues I was having very quickly and efficiently. Thank you for your time, it's much appreciated. Would recommend to anyone with Sage who needs help and training.
Kayleigh Dunleavey
Kayleigh Dunleavey
12:25 10 Aug 21
Alison is fantastic at offering advice, I would def recommend her.
Lowenna Underwood
Lowenna Underwood
13:05 14 Jul 21
Yet again Alison got me out of strife with the Sage Drive. Had technical problems after having to reconnect to the sage drive after moving my main site. Alison connected to both my machines and worked her magic so I was up an running again. Stress levels can now go back to normal. Thanks Alison, I owe you a big batch of tiffin πŸ™‚
MD Autocare
MD Autocare
13:47 27 May 21
I was recommended to Paul Mead of Silicon Bullet Ltd via my village Facebook post I made - where I asked for technical computer help. I had a problem concerning no sound from my computer speakers. I could watch training videos but not hear the speakers talking. After much investigation, Paul found the problem and fixed it. He also gave me some technical advice which was very helpful. The following day Paul rang me as a follow up to check all was working ok. Therefore, I have no hesitation in recommending Silicon Bullet Ltd.
Douglas Newton
Douglas Newton
09:29 07 May 21
I am a bookkeeper in Ashtead. Alison is a wonderful person who spoke to me today about networking groups and how to get clients. It really gave me confidence. I am really pleased to speak to her today. Thanks a ton for that.
Priya Gadre
Priya Gadre
11:14 09 Apr 21
Alison's blog is incredibly informative and helped me navigate my way through a new role.
Not only is her blog helpful, she also goes out of her way to help personally.
I couldn't recommend enough x
Siobhan Maria
Siobhan Maria
17:15 10 Mar 21
I called Alison Mead as recommended by my childminder Anita Marshall-Dowe. She was very reassuring, confident and knows her trade well. She helped me with my first tax return advice and her professionalism and friendliness were wonderful. Now I have clear steps to follow and I feel less worried and more at ease with the whole process. Thank you Alison. I shall definitely call again as you were just what I needed. All the best. Anna Sellers Speech and Language therapist at Anna-speech-and-language.co.uk
Anna Murdoch
Anna Murdoch
14:22 02 Mar 21
Alison helped sort out an issue with using PAYPAL - her advice is invaluable, which could halve my costs so would definitely recommend using Alison at Silicon Bullet!
Sara Sheppard
Sara Sheppard
10:12 19 Feb 21
Alison helped me with some questions in relation of Payroll. She was accessible, knowledgeable and really helpful.
Morena Russell
Morena Russell
09:37 10 Feb 21
I had an instant response from Paul. Some old legacy software started causing an issue, and within 10 minutes of me contacting Silicon Bullet, Paul had remoted in to my laptop and fixed the issue. Fantastic service
Ian Morgan
Ian Morgan
14:12 13 Jan 21
Debbie Zammett
Debbie Zammett
05:31 07 Dec 20
Paul helped us out with a number of IT issues that have needed resolving quickly. Always provides exellent value with a professional service and great advice.
QRB Bookings
QRB Bookings
14:09 30 Oct 20
Alison recently spoke at our annual virtual event GROW Live and she was a dream to work with.

She spoke with energy and passion and would recommend you booking hwr to talk at your event, on your podcast or for Alison to do a live stream to your community.

Thanks Alison!
Gary Jones
Gary Jones
12:26 13 Oct 20
We've just completed our first session with Alison and feel very confident about the Xero product and the whole process of bringing our Accounts On-line. We would highly recommend Alison and Silicon Bullet for thuis type of training
John James
John James
11:57 11 Jun 20
Alison has been very patient with this 68 year old guy trying to professionalise his bookkeeping with Xero.
david barratt
david barratt
10:26 10 Jun 20
What a fantastic service from Silicon Bullet
I can' thank you enough
Your training made it very easy for me to understand and I really appreciate your patience
Many thanks for the quality time that you gave me
I couldn't recommend them more highly
Michele Cooper
Michele Cooper
20:17 06 May 20
Paul was amazingly helpful for me and my mum. During the lockdown we put out a plea for help on a local facebook page as we had some internet issues and the team kindly came to our rescue. Their advice was bang on the nose and were very informative. Our issue is now resolved, we cant thank you enough, if this is how they do business then we highly recommend.
TFA
TFA
11:21 28 Apr 20
Wonderful and professional service. I was amazed at the efficiency and speed Alison sorted my zoom issue and ,in addition to that, restored my screen layout : all done remotely which, in the current climate of social distancing, was fantastic.I fully recommend Silicon Bullet in Hartwell.
Loredana Harley
Loredana Harley
09:43 24 Apr 20
Alison is a great teacher! I have no hesitation in recommending her services.
Claire Steers
Claire Steers
12:42 17 Apr 20
Alison was recommended to us for her skills and knowledge with Xero and Sage.

After my discussion with Alison, my client commissioned her to help us with a tricky situation we were having with a Xero template and formatting issue for one of their clients.

After a brief explanation of the issue and run down of what we wanted to achieve, she was able to rectify the errors and has been able to produce a final template which their client has now approved.

If you are having any technical issues with Xero, we cannot highly recommend her enough.
Karen Brooks
Karen Brooks
21:39 07 Jan 20
Thanks Alison for getting me around a software glitch. Peter Sale The Computer Store sc Ltd
Peter Sale
Peter Sale
22:42 22 Oct 19
Excellent service from Paul . A very very knowledgable affable IT Technician who offers sound advice and through maintenance and repair. An honest guy. Highly recommended.
David Poupart
David Poupart
18:42 13 Oct 19
Excellent service from Paul . A very very knowledgable affable IT Technician who offers sound advice and thorough maintenance and repair. An honest guy. Highly recommended.
David P
David P
18:41 13 Oct 19
Just want to say a huge thank you to Alison for my Sage training and showing me how to do my VAT return on line, I have just done this quarter and I’m feeling very pleased with myself. Excellent training, patience and telephone back up.
MTD .... just speak to Ali
Lorna Flower
Lorna Flower
12:58 06 Oct 19
excellent service from Paul in sorting out my son's laptop. it was an unusual problem but Paul sussed it out and it's now running better than ever. thanks very much Paul.
Nick Warner
Nick Warner
13:06 09 Sep 19
Alison is a true professional in her field and is an excellent trainer on cloud accounting. She explains everything clearly and advices on best practice.I highly recommend her services, don't hesitate just go ahead and book her!
Shelley Tsur
Shelley Tsur
14:30 17 Aug 19
Have used Paul and Alison's services for a number of year, excellent support, very knowledgeable with any IT or Sage issues - recently used Alison to file my first MTD Vat return and service was as good as ever, many thanks
Louise Fiske
Louise Fiske
11:36 22 Jul 19
Ali is really patient at teaching Xero, I hate computers. Ali was really good at explaining how I get to each section and exactly what to click on so I could write a step by step guide for myself, and was patient when I needed her to go back over things.

It's great to know I can message and ask for help too.
Claire Harris
Claire Harris
14:56 19 Apr 19
5* Review for Paul Mead from Silicon Bullet. He offers fantastic IT support and comes very highly recommended. Whether you are looking for a new laptop OR IT support delivered with patience & easy to understand language, look no further than Silicon Bullet. Paul has been my IT go-to for several months and is a must have in your contact list! Thank You Paul for sorting my new laptop this week AND going the extra mile/s to deliver such great service.
RACHAEL WOOD
RACHAEL WOOD
00:07 17 Mar 19
Professional reliable service. With ongoing support for all products
Sarah Radbone
Sarah Radbone
22:23 07 Mar 19
Great service - simple and straight forward
Deborah Berryman
Deborah Berryman
13:05 10 Jan 19
Alison helped me get started on xero accounts software. She knew exactly what parts to show me at my beginners level, she was very clear and easy to follow as we clicked on different menus etc. She completely understood where I was coming from and what I needed to know and I felt very confident that I can now get started and do the job on xero. So helpful!!!
Heather Pabiou
Heather Pabiou
09:02 10 Dec 18
I made a schoolgirl error & recently rather foolishly attempted some DIY PC support with the aid of Google. It did not end well! Not everything you find on google is good advice!! Instead call for the help of an expert! I can't recommend Paul Mead of Silicon Bullet highly enough!! This is the second time he has helped me out of a sticky IT situation; working on my PC via remote access. He is super efficient and a pleasure to deal with! Thank You Paul your assistance on Monday morning! You are a legend! On both occasions he has initially helped me out of regular office hours; on a Friday night & Sunday evening! Where else do you get that service! Recommended to me by my friend; fellow 4Nr & Forever Business owner; Alison Mead. #4Nworks #4Networking #Grateful #HappyMonday #HappyAndHealthyMe
Rachael Wood
Rachael Wood
19:32 18 Oct 18
Alison gave me an absolutely gold tip.
β€œPay ALL the vat element from invoices paid to you into a separate account. This will mean you WILL always have enough to pay your quarterly bill without stress”
I’ve done this for the coming quarter and feeling very calm.
Lorraine Caplan
Lorraine Caplan
17:05 28 Sep 18
Just a brief conversation has really put my mind at ease. Their expertise is unbeatable and anyone needing Sage help and advice, this is definitely the place to go. THANK YOU!
Natasha Everard
Natasha Everard
17:32 03 Aug 18
Very clear guidance, loads of patience & a good knowledge of accounting is what I received from Alison. My Accountant closed her business so I was left with fining another one I could trust or take the plunge & do it myself. I decided on the latter as I am a Sole Trader with a small turnover. I turned to Alison to guide me through the Wave Accounting system. I had a session where she talked me through the system & had a go at it myself. It was a confidence issue for me & Alison was great. I have tried the new system on my own & am managing it well which shows how well I was taught. Thank you Alison.
IVY work life balance COACHING
IVY work life balance COACHING
16:18 11 Jun 18
If you need any help navigating your way through Sage I can't recommend Alison highly enough. Answered all my queries with licensing quickly, simply and with humour and had the licence information over within minutes. Additional advice over installation from Paul and good to go on the customer site. Superb service! Thank you both very much! πŸ™‚
Lynne Barton
Lynne Barton
10:34 21 May 18
Fantastic service and managed to get me up and running with Sage 50c for my new ltd company for a great price. Very happy and would highly recommend. Thanks again Aly.
Paula Williams
Paula Williams
10:22 29 Apr 18
Alison's knowledge of Xero is fantastic, and she's always so cheerful and helpful, even when she's ill!
Paul Drake
Paul Drake
16:42 21 Feb 18
Alison dug me out of a Xero hole recently! She literally dragged herself out of her sick bed to resolve my issue with the Northampton Fencing Club accounts the day before the AGM. Saved me a whole load of pain and embarrassment!
Alison's always so cheerful and helpful, even when she's ill. That's truely going above and beyond for her clients.
Paul Drake
Paul Drake
16:40 21 Feb 18
Thank you so much for helping me today Alison.... I am still amazed by you being able to remotely link to my laptop πŸ™‚ On a serious note, it was a super service as it was very easy to get your help when you could see what I was looking at.
Kim Elizabeth Turney
Kim Elizabeth Turney
19:09 22 Dec 17
I broke my computer, and Silicon Bullet fixed it so quickly! Many thanks go to Paul for such a fast turn around.
Nick Holder
Nick Holder
20:00 01 Dec 17
Thank you so much for your help Alison! I would highly recommend Silicon Bullet Ltd - fixed my data file very promptly!
Esha Gungadin
Esha Gungadin
07:18 03 Jul 17
Thank you so much Alison for your excellent service you provided me regarding the Forever products
Ani C Moore
Ani C Moore
18:57 31 May 17
Amazing Service, helped me out with a problem super quick , will certainly highly recommend to others πŸ™‚
Jackie Brandon
Jackie Brandon
18:25 15 May 17
Spencer Tear
Spencer Tear
22:23 11 Dec 16
Thank you Paul for you help you gave me today (Sunday) in sorting out my PC. Knowledgeable and efficient. Highly recommend Paul and Silicon Bullet
Frances Woollard
Frances Woollard
20:43 11 Dec 16
Paul was very helpful again today. Problem with our router, quick phone call, advice and up and running again. Excellent service I would highly recommend.
Susan Alice Waters
Susan Alice Waters
14:13 11 Nov 16
Thank you Paul for sorting out my laptop. I was very close to throwing it out of the window! Professional and quick service. Very helpful impartial advice. Would definitely recommend.
Emma Wilks
Emma Wilks
18:03 24 Nov 15
I came across Alison's company last year through a Google search when I was looking for a Sage Accounts trainer. I found Alison to have a thorough understanding of the subject and she is able to convey that knowledge professionally but in a way in which I, as a newcomer to bookkeeping, could easily understand. Alison is extremely personable, very patient and always contactable if I have a problem I don’t know how to resolve. I would have no hesitation in recommending Alison's services.
PlanetAidUK
PlanetAidUK
14:38 16 Jul 15
Alison from Silcon Bullet spent 3 very enlightening hours with us yesterday in our office. We have all learnt a lot but more than that we are all more confident to try and explore new things today. Thank you Alison for sharing your amazing knowledge with us and at a level we were able to understand. A very pleasant and rewarding way to spend a morning and one from which us Sage users in our office have benefitted enormously. Falcon International Bags Ltd Northampton (Shirley)
shirley davies
shirley davies
11:54 19 Jun 15
Thanks to Alison and her fab Sage related blogs. I was able to fix a clients Sage 2014 problem πŸ™‚
Chris Lambert
Chris Lambert
16:57 28 Mar 14
Thanks for today Alison. Despite using Sage for several years you showed us lots of tips that we were not even aware of and we will be putting the suggestions you made into practise. I am sure it will make our bank reconciliation a lot less time consuming, which is a great bonus!
Wendy Bucknall
Wendy Bucknall
17:25 05 Feb 14
Fabulous IT support from Silicon Bullet, reliable, flexible and a pleasure to do business with!
Janine Beattie
Janine Beattie
16:49 03 Feb 14